Serge Sanchez
Sales Manager · Book My Boat
Serge Sanchez
Experience that turns a conversation into a clear plan.
Serge Sanchez is the Sales Manager at Book My Boat. He brings more than ten years of business administration experience and fifteen years in sales, specialising in high-ticket sales and customer service.
For the past two years, he has helped Book My Boat clients navigate their options and organise private experiences on the water through attentive listening, commercial judgement and close follow-through.
Fluent in English and Spanish, he helps turn guests’ priorities into a coordinated booking.
Sales expertise with the client at its centre
A high-value experience begins with understanding the person booking it.
High-ticket sales
Guide considered decisions through clear communication, relevant options and attention to detail.
Customer service
Listen to guests, explain next steps and care for the relationship throughout the enquiry and booking.
Business administration
More than a decade of experience provides a practical perspective on organisation and priorities.
Leadership that supports company growth
Sales performance, team coordination and long-term relationships work together.
Commercial leadership
Align sales conversations, follow-up and client care with the company’s direction.
Growth through sales
Connect commercial performance with sustainable business development and the promised guest experience.
A coordinated team
Keep sales discussions and operational handovers connected as the booking progresses.
English & Spanish
Clear communication from the first question to the final details.
English
Discuss your yacht, occasion and planning questions in English.
Spanish
Organise your experience, share preferences and clarify booking details in Spanish.
A practical approach to your booking
Personal service with an organised sequence.
Understand the occasion
Start with the group, date, destination and desired experience.
Discuss suitable options
Consider the yacht, layout and arrangements, leaving time for questions.
Shape the experience
Discuss requested decoration, catering, music or photography with the team.
Follow through
Keep agreed details clear and coordinate with those responsible for the experience.
Call Center Supervision Seminar Series & Professional Certification
Professional training & leadership recognition
Call Center Supervision Seminar Series & Professional Certification
Details taken from the supplied document. This is a professional training certificate or recognition, not a university degree; no independent issuer verification is claimed.
Cerrador Virtual — Training Certificate
Professional training & leadership recognition
Cerrador Virtual — Training Certificate
Details taken from the supplied document. This is a professional training certificate or recognition, not a university degree; no independent issuer verification is claimed.
Healthfirst — 2024 Transformational Leader Award
Professional training & leadership recognition
Healthfirst — 2024 Transformational Leader Award
Details taken from the supplied document. This is a professional training certificate or recognition, not a university degree; no independent issuer verification is claimed.
Client care recognised with five-star feedback
Book My Boat reports that Serge has received five-star client feedback during his two years with the company. This is not a calculated personal aggregate rating.
Part of the Book My Boat team
Book My Boat connects clients with boat owners and concierge support. Serge contributes sales leadership and client care.